Trip Trap’s auditing of health, safety and environment conditions in a supplier
factory in Thailand.
Trip Trap has developed a Code of Conduct in collaboration with an NGO in order
to ensure that Trip Trap’s largest supplier in Thailand complies with the UN
Global Compact Principles.
Focus on responsible supply chain management
2010 when Trip Trap became a member of the UN Global Compact, it chose to develop
its own Code of Conduct based on international principles. The Code of Conduct also
applies to Trip Trap’s suppliers. Trip Trap decided that most suppliers should
be audited in order to ensure compliance and it has therefore worked with an NGO called
NEPCon with expertise in health, safety and environment (HSE) issues in wood production
in developing countries. NEPCon and Trip Trap’s Quality Manager have collaborated
to help suppliers improve their HSE performance. Trip Trap began this work by conducting
audits of the company’s most important supplier, which is based in Thailand.
at Trip Trap – use and preserve
Responsibility is a corner stone at Trip
Trap, which has defined its vision as “use and preserve”. High quality
furniture that lasts a long time has a lower environmental impact from resource extraction,
transportation, packaging and end of life initiatives compared to furniture, which
only lasts for a few years and is soon replaced. Furthermore in 2003 Trip Trap began
to use Forest Stewardship Council® (FSC®)-certified wood and the goal is that in 2020
Trip Trap will exclusively use FSC-certified wood
Trip Trap and NEPCon have organized safety training for all managers in the supplier
factory, have held sessions in first aid, correct handling of chemicals and the use
of safety masks, the importance of not blocking emergency exits, and they have also
established a department for HSE.
Trip Trap has seen clear improvements in the
supplier factory in Thailand. This work is an on-going process and control visits
can still reveal compliance failures. However, the collaboration with NEPCon has contributed
to continuous improvements in the supplier factory. Trip Trap plans to set clear health,
safety and environment targets for more suppliers.
Key learning points
and Medium-Sized Enterprises (SMEs) can ask their suppliers to improve their HSE performance.
SMEs cannot force their suppliers to improve HSE conditions but a buyer can achieve
significant change by engaging in a continuous dialogue. It is easier to
ask for improvements if the buyer and supplier have a long-term relationship that
is based on mutual trust. This makes it easier to convince the supplier of the need
- Auditing and cooperation. The best way for a buyer
to ensure that a supplier complies with its Code of Conduct is to insist that the
supplier is regularly audited. An efficient way to undertake auditing is to cooperate
with a third party with local expertise such as an NGO and to encourage collaboration
between the buyer and the supplier. In the future NEPCon will continue to audit Trip
Trap’s suppliers and to undertake control visits.
- Social responsibility
is a process. Improving HSE conditions in a supplier factory is an on-going process
and not a goal in itself.
Read more about Trip TrapRead more about the case
Around 1980 Trip Trap began to cooperate with a company
in Thailand that has since become Trip Trap’s largest supplier
In 2003 Trip Trap asked NEPCon for assistance to ensure that wood used in the production
of design products and furniture is FSC (Forest Stewardship Council) certified
In 2010 Trip Trap became a member of the UN Global Compact. Trip Trap collaborated
with NEPCon to develop a Code of Conduct based on international principles. Trip Trap
decided that its most important suppliers must be audited in order to make sure that
they comply with the Code of Conduct and asked NEPCon for assistance in securing proper
implementation of the new requirements